Serras Andorra
Carretera General, Soldeu, Andorra
Exceptional
31 reviews
Most popular services
Parking
Restaurant
Bar
24-hour front desk
Sauna
Fitness centre
Non-smoking rooms
Shuttle service
Internet
Safety deposit box
Spa
Car hire
Free Wi-Fi
Ski storage
Pool
Snack bar
Ski equipment hire
Ski pass vendor
Ski-to-door access
Daily maid service
Rooms
Choose dates to see prices
Deluxe Family Room
Guests: 4
Area: 42 m²
BedRoom
2 x Twin bed(s) (90-130 cm wide)
1 x King bed(s) (181-210 cm wide)
Room description:
Our Family Grand Deluxe room can accommodate up to 4 guests. They are equipped with king size bed and two single beds, interactive Smart TV, Nespresso Coffee machine, heating system, 24h room service, in room safe, private bathroom with shower and toiletries.
Bathroom:
Bathtub, Bathrobe, Free toiletries
Outdoors:
Balcony
Living Area:
Desk
Media & Technology:
Cable channels
Bedroom:
Wardrobe or closet
Food & Drink:
Bottle of water
Deluxe Double Room with Balcony
Guests: 3
Area: 40 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
Our Grand Deluxe rooms suitable upto 3 guests, have a seating area and balcony with partial mountain views. Equipped with interactive Smart TV, Nespresso coffee machine, heating, 24-hour room service, safe, private bathroom with bathtub and amenities.
Food & Drink:
Tea/Coffee maker, Bottle of water
Outdoors:
Balcony
Bathroom:
Bathrobe, Free toiletries
Media & Technology:
Cable channels
General:
Interconnecting room(s) available
Bedroom:
Wardrobe or closet, Childrens' cribs
Junior Suite
Guests: 2
Area: 50 m²
BedRoom
1 x Queen bed(s) (151-180 cm wide)
Room description:
The Junior Suites have a balcony with splendid views of Grandvalira. They come equipped with king size beds or two single beds and a living room, interactive Smart TV, Nespresso coffee machine, heating, 24-hour room service, safe, private bathroom with bathtub and shower and amenities.
Food & Drink:
Tea/Coffee maker, Bottle of water
Outdoors:
Balcony
Media & Technology:
Cable channels
Bedroom:
Wardrobe or closet, Childrens' cribs
Bathroom Facilities:
Bathrobe, Free toiletries
Superior Double Room
Guests: 2
Area: 25 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
Our Standard room has a warm mountain design and oak wood finishes with partial mountain views. They are equipped with a king size bed or two single beds, interactive Smart TV, Nespresso coffee machine, heating, 24-hour room service, safe, private bathroom with shower and amenities.
Food & Drink:
Tea/Coffee maker, Bottle of water
Bathroom:
Bathrobe, Free toiletries
Living Area:
Desk
Bedroom:
Wardrobe or closet, Childrens' cribs
Deluxe Double Room
Guests: 3
Area: 30 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
Our Deluxe rooms have a warm mountain design and oak wood finishes with a partial mountain view. They are equipped with a king size bed or two single beds, interactive Smart TV, Nespresso coffee machine, heating, 24-hour room service, 24-hour room service, safe, private bathroom with shower and amenities. 30sqm (322sqft).
Food & Drink:
Tea/Coffee maker, Bottle of water
Bathroom:
Bathrobe
Living Area:
Desk
Media & Technology:
Cable channels
Bedroom:
Wardrobe or closet, Childrens' cribs
Family Suite
Guests: 6
Area: 80 m²
BedRoom
1 x Queen bed(s) (151-180 cm wide)
BedRoom
2 x Twin bed(s) (90-130 cm wide)
Room description:
This room with two connecting Grand Deluxe room can accommodate up to 6 guests. They have a warm mountain design and oak wood finishes. They are equipped with king size bed or Twin beds, interactive Smart TV, Nespresso Coffee machine, heating system, 24h room service, in room safe, private bathroom with shower and toiletries. 80sqm (262sqft). Free access to the Canaro beginners' Ski Slopes is included in the room rate.
Food & Drink:
Tea/Coffee maker, Bottle of water
Outdoors:
Balcony
Media & Technology:
Cable channels
General:
Interconnecting room(s) available
Bedroom:
Wardrobe or closet, Childrens' cribs
Bathroom Facilities:
Bathtub, Bathrobe, Free toiletries, Bathtub or shower
Family Room
Guests: 4
Area: 50 m²
BedRoom
2 x Twin bed(s) (90-130 cm wide)
1 x King bed(s) (181-210 cm wide)
Room description:
Our Family Room has a warm mountain design and oak wood finishes, suitable for up to 2 adults and 2 children. They are equipped with a king size bed and two single beds, interactive Smart TV, Nespresso coffee machine, heating, 24-hour room service, safe, private bathroom with shower and amenities.
Bathroom:
Bathtub, Bathrobe, Free toiletries
Media & Technology:
Cable channels
Bedroom:
Wardrobe or closet, Childrens' cribs
Food & Drink:
Bottle of water
Penthouse Apartment
Guests: 5
Area: 100 m²
BedRoom
1 x Queen bed(s) (151-180 cm wide)
BedRoom
2 x Twin bed(s) (90-130 cm wide)
BedRoom
Room description:
Featuring free toiletries and bathrobes, this suite includes a private bathroom with a shower, a hairdryer and slippers. The suite's kitchenette, which has a refrigerator and a microwave, is available for cooking and storing food. The spacious air-conditioned suite features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as mountain views. The unit has 3 beds.
Food & Drink:
Tea/Coffee maker, Minibar, Bottle of water
General:
Safe, Air conditioning, Iron, Heating, Laptop safe, Soundproof, Hardwood or parquet floors, Hypoallergenic, Trash cans, Smoke Alarm, Key access, Key card access, Carbon monoxide detector
Media & Technology:
TV, Telephone, Satellite channels, Cable channels, Flat-screen TV
Services:
Wake-up service/Alarm clock, Wake-up service
Kitchen:
Kitchenette, Refrigerator, Microwave, Electric kettle, Coffee machine, Dining table, Wine glasses
Outdoors:
Balcony
Living Area:
Desk, Sitting area, Sofa, Dining area
Bedroom:
Walk-in closet, Alarm clock, Wardrobe or closet, Linens, Childrens' cribs
View:
View, Mountain view
Room Amenities:
Clothes rack, Socket near the bed, Adapter, Feather pillow, Non-feather pillow, Hypoallergenic pillow
Bathroom Facilities:
Shower, Hairdryer, Bathrobe, Free toiletries, Toilet, Slippers, Bathtub or shower, Guest bathroom, Additional bathroom, Towels, Toilet paper, Toothbrush, Shampoo, Conditioner, Body soap, Shower cap
Traveler's reviews
9.6
Exceptional
31 reviews
Staff
9.67
Facility
9.69
Cleanliness
9.78
Comfort
9.64
Location
9.67
Price quality
9.02
Area Info
Restaurants & cafes
Cave Passion - Rhum & Whisky
10 km
The Harp
1.7 km
Pussycat
1.8 km
Lamont Restaurant
40 m
Diablito
5 m
Bruna Restaurante
20 m
Ski lifts
Soldeu
1.9 km
Canaro 2
150 m
Canaro
150 m
Closest airports
Andorra–La Seu d'Urgell Airport
41 km
Facilities - Serras Andorra
Activities
- Sauna
- Fitness center
- Skiing
- Game room
- Spa
- Massage
- Playground
- Hiking
- Cycling
- Indoor pool
- Kids' club
- Beauty services
- Facial treatments
- Body treatments
- Back massage
- Neck massage
- Foot massage
- Couples' massage
- Head massage
- Full-body massage
- Fitness
- Walking tours
- Bike tours
- Live music/Performance
Services
- Room service
- Meeting/Banquet facilities
- 24-hour front desk
- Babysitting/Child services
- Laundry
- Dry cleaning
- Ironing service
- Express check-in/out
- Valet parking
- Currency exchange
- Packed lunches
- Car rental
- Tour desk
- Fax/Photocopying
- Baggage storage
- Concierge
- Private check-in/out
- Shuttle service (additional charge)
- Suit press
- Lockers
- Shared lounge/TV area
- Daily housekeeping
- Shuttle service
Food & Drink
- Restaurant
- Bar
- Breakfast in the room
- Snack bar
- Special diet meals (on request)
- Kids' meals
- Wine/Champagne
- Fruit
General
- Non-smoking rooms
- Facilities for disabled guests
- Family rooms
- Elevator
- Safe
- Heating
- Smoke-free property
- Wifi in all areas
Safety features
- Staff follow all safety protocols as directed by local authorities
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
- Hand sanitizer in guest accommodation and common areas
- Process in place to check health of guests
- First aid kits available
- Access to healthcare professionals
- Face masks for guests available
Parking
- Parking
- Parking on site
- Private Parking
- Parking garage
- Electric vehicle charging station
- Accessible parking
Safety & security
- Key card access
- Security alarm
- Smoke alarms
- CCTV in common areas
- CCTV outside property
- Fire extinguishers
Ski
- Ski storage
- Ski school
- Ski rental on site
- Ski pass vendor
- Ski-in, ski-out access
Cleanliness & disinfection
- Use of cleaning chemicals that are effective against coronavirus
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Guest accommodation disinfected between stays
- Guest accommodation sealed after cleaning
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
- Physical distancing in dining areas
- Food can be delivered to guest accommodation
- All plates, cutlery, glasses, and other tableware sanitized
- Delivered food covered securely
Outdoors
- Terrace
- Sun deck
- Outdoor furniture
Internet
- Internet
- Wifi
- Free Wifi
Physical distancing
- Cashless payment available
- Physical distancing rules followed
Entertainment & Family Services
- Board games/Puzzles
Pool and Spa
- Swimming pool
Front Desk Services
- Invoice provided
House Rules
Check-in:
15:00
Check-out:
12:00
Cards accepted at this property:
Visa, MasterCard
The Fine Print
Children under 2 years old can stay for free in the room. All requests are subject to the room category. Meals or extra services required are not included and should be paid at the hotel. Parking fees are EUR 25 per day, per car. We require advance booking. Please contact the property directly. During the high season period from December 19 to – January 5, we require 100% deposit prepayment in advance upon booking. From January 29th to february 28th we require 100% deposit prepayment in advance upon booking in order to guarantee the reservation. The New Years Eve Gala Dinner is mandatory for all guests staying on 31 December, prices are not included in the accommodation. Events team will contact you in order to pre-book. When booking 7 rooms or more, different policies and additional supplements may apply. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Frequently Asked Questions
Check-in is from 15:00 and check-out is by 12:00.
The property address is Carretera General, Soldeu, Andorra.
Hotel offers rooms like Deluxe Family Room, Deluxe Double Room with Balcony, Junior Suite and Superior Double Room.
Guests have access to paid parking at hotel.
Breakfast is available at Serras Andorra for €24.75 per guest.
Serras Andorra employs multilingual staff who can communicate in Catalan, English, Spanish, French and Portuguese.
Multiple mobility-support features are available at Serras Andorra, such as Facilities for disabled guests and Accessible parking, helping guests move around the property more comfortably.
On-site spa and wellness amenities at Serras Andorra include Sauna, Spa, Back massage, Neck massage, Foot massage, Couples' massage, Head massage and Full-body massage.
The area offers several landmarks, including Parc Naturel Régional des Pyrénées Ariégeoises (11.6 km), Tibetan Bridge of Canillo (4.1 km), Les Pollineres (15.5 km) and Mon de Fantasía (8.7 km), which are easily reachable from the property.
Serras Andorra is located approximately 800 m from the city center.
Hotel is suitable for business stays and offers amenities like Meeting/Banquet facilities and Fax/Photocopying.
To see exact prices at Serras Andorra, please enter your travel dates.
Guests can enjoy multiple on-site dining and beverage venues at Serras Andorra, such as Restaurant, Bar and Snack bar.
Guests can use the outdoor pool at Serras Andorra throughout the year.
Serras Andorra offers an airport transfer service for guest convenience.
Live music is available on site at Serras Andorra.
Serras Andorra offers a wide range of child-friendly facilities, including Babysitting/Child services, Playground, Kids' club and Board games/Puzzles.
The property is around 41 km from Andorra–La Seu d'Urgell Airport by road.
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